Adjusting PeopleSoft 9.2 Maintenance
For more than two decades, PeopleSoft followed the industry standard for how to deliver new application functionality to customers. The periodic delivery of massive application upgrades which were difficult and costly to apply was a model which customers had no choice but to accept. Internally, IT Departments and Line of Business system owners took up battle positions over upgrade scheduling. IT, which controlled the resources, would hold out for as long as possible to avoid committing time and money to an arduous PeopleSoft upgrade while Business owners would track and monitor fixes and enhancements delivered in new releases to build a business case in their favor.