Selective Adoption and PeopleSoft Testing
As a technology, the PeopleSoft Update Manager (PUM) has proven to be solid and reliable for Financials and HCM, and is now also available with Campus Solutions. PUM does streamline the maintenance process, and makes it easier for customers to stay current, (or get current regardless of prior release levels). And, no more upgrades.
But PUM does not simply automate the old patch, bundle, maintenance pack update process. New functionality and features are co-mingled with traditional fixes and updates. Again, this delivery of new features has worked well from a technical perspective. Selective Adoption – pick the features (and fixes) you want, when you want them – changes the application management process. Somebody from the business has to work with development and together decide what updates to include, and when.
This requires an "attitude change" for most organizations, and probably more collaboration. Changes are smaller (than an upgrade), but more frequent. New images – there have been 17 for Financials in the last two and a half years – require a quicker pace, and may change roles in the supporting organization.